AI Operations Engineer

Builds Operations (AI Ops) Solutions for specific domains. Automates and optimizes IT operations processes, managing risk, incident management, and root cause analysis using artificial intelligence (AI) and machine learning (ML) techniques. AI Ops aim to reduce the time and effort needed for IT processes while increasing the precision and speed of problem-solving through optimizing the end-to-end lifecycle of artificial intelligence (AI) applications and systems. Collaborates with cross-functional teams, including data scientists, SWEs, and infrastructure/operations, to ensure the reliability, scalability, and performance of IT applications. Automates routine tasks and implements continuous integration/continuous deployment (CI/CD) pipelines to optimize AI Ops processes and workflows.

What You’ll Do: • Troubleshoots basic issues in AI Ops environments, such as configuration errors or service disruptions • Supports the development and implementation of AI Ops solutions for network assurance • Assists in analyzing network performance data and identifying trends and anomalies • Sets up basic monitoring and alerting systems using open-source tools • Develops simple automation scripts to streamline workflows and tasks using scripting languages along with automation frameworks • Designs and implements large-scale machine learning pipelines • Works closely with cross-functional teams to ensure seamless integration of AI Ops into existing IT processes • Stays up to date with the latest advancements in AI and machine learning technologies • Tracks key performance indicators (KPIs) related to AI Ops implementations

Minimum Qualifications: • Bachelors + 2 years of related experience, or Masters + 0 years of related experience

Preferred Qualifications Varies based on the team and business needs | Preferred Qualifications are desired education, experience, and skills that are in addition to Minimum Qualifications.

Why Cisco?  At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.  We are Cisco, and our power starts with you. 

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